FAQs: Joining the YMCA
FREQUENTLY ASKED QUESTIONS ABOUT JOINING THE YMCA
Q: WHAT DO I NEED TO COMPLETE THE REGISTRATION PROCESS?
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Complete a YMCA Membership Application
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Show a valid photo ID for all applicants 15+ years
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Provide a voided check, or statement from your bank verifying account holder's information (name, type of account, routing number, and account number) or a debit/credit card at the time of registration.
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Pay the joining fee and the pro-rated first-month dues at the time of enrolling.
PLEASE NOTE:
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If the applicant is utilizing another party's bank account, the account holder MUST BE present and able to provide a valid state ID at the time of registration.
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The primary member is the only member permitted to make any changes to the membership.
Q: IS MY MEMBERSHIP ONLY GOOD AT THE BRANCH I REGISTER AT?
No, your membership is valid at all three of our locations.! Simply register at the branch most convenient for you.
Q: I REGISTERED FOR MY MEMBERSHIP ONLINE; NOW WHAT DO I DO?
Once you’re done with the online membership process, visit your local YMCA to have your picture taken and receive your membership card. Please remember to bring a photo ID for verification purposes.
Q: WILL I BE LOCKED INTO A MEMBERSHIP CONTRACT?
No, there are no contracts here! You can cancel any time by providing a 30-day written notice to your YMCA home branch.
Q: DO YOU CHARGE RETURN PAYMENT FEES?
Accounts will be charged in the event of returned EFT, Check, or Credit Card payments. Return fees will be up to $30.00
Please note that any return fees incurred are the responsibility of the member and are NOT eligible for a refund by the YMCA of Columbus, GA
Q: DO YOU PROVIDE FINANCIAL ASSISTANCE?
We offer financial assistance for both programs and memberships. Please download a copy of our Financial Assistance application or visit the Front Desk at your local branch. Applications are reviewed/approved on a case-by-case basis.
Q: HOW DO I MAKE CHANGES TO MY ACCOUNT?
Please stop by your home branch, and one of our helpful employees will assist with making any changes you need to your account.
Q: CAN I SCHEDULE A TOUR OF THE FACILITY?
Yes, we would love to meet you and show you our facilities! Just stop by the Front Desk at any of our locations, during normal operating hours, and our friendly staff will gladly assist you.
Q: CAN I SHARE A HOUSEHOLD MEMBERSHIP WITH FAMILY OR A FRIEND?
To apply for a 'Household' Membership, all applicants must show proof of living at the same address. Children must reside in the household as well.
Q: CAN I BRING A GUEST TO THE GYM WITH ME?
Absolutely! Guests may accompany you by purchasing a $10 day pass and presenting a valid photo ID.
For a full listing of our Guest & Visitor Policies, please click here.
Q: WHAT IS 'TOWEL & LOCKER' SERVICE?
This is an OPTIONAL paid amenity offered only at our John P. Thayer Branch.
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Towel Service ONLY is $10.00/month
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Private Locker Rental is $12.00/month
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Our Locker Rental amenity includes laundry and towel service plus your own lock & locker to secure your belongings.
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Towels will be available upon each visit to the YMCA.
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Those without towel service on their account may rent towels for daily use for $1.50 each.